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How We Handle Your Account Data

We keep this privacy policy plain because you're mostly reaching your 7starhd1 account from a phone, whether you're in Dhaka or logging in between overs on a cricket night.

Data collectionCookie useWallet privacyAccount security
7starhd1 How We Handle Your Account Data
DATA SAFEGUARDS

How We Secure and Store Your Details

Keeping your account data safe isn't a one-time setting — it's built into how we handle logins, wallet references and support tickets every day. We separate the personal details you give us at registration from the transaction data generated when you deposit through bKash, Nagad or Rocket, and we limit staff access to only what's needed to resolve your specific query. Below is how the main pieces work in practice.

Cookie Handling Session cookies keep you logged in when you switch from browser to a saved mobile session, and we use them to remember language and display settings, not for outside advertising profiles.
Account Security Your password and wallet references are stored separately from your betting activity, and we ask for OTP confirmation on key account changes like updating your linked bKash or Nagad number.
Data Retention We hold transaction and verification records for as long as needed to resolve disputes or meet local reporting duties, then remove data that's no longer tied to an active account.
Requesting Changes If you want to correct a detail, close your account, or ask what we hold on file, you can raise that directly with support and we'll confirm the update on your account.
REACH THE PRIVACY TEAM

Where to Ask About Your Data

Questions about your account data don't need a formal request form — you can raise them the same way you'd ask about a stuck bKash transfer or a login issue. Our support channels handle both account queries and privacy requests, so whether you want a copy of your stored details or you're asking why a Nagad reference number shows up in your transaction log, you're talking to the same team that manages your account day to day.

Live Chat Open live chat from your account dashboard on mobile or desktop and ask directly about data access, correction or deletion requests tied to your profile.
Email Support Send a written request if you want a formal record of your privacy query — useful when asking us to remove old verification documents or wallet references.
Account Help Desk Raise a ticket through the help desk when your question involves both your bKash, Nagad or Rocket wallet and how that data is stored on your account.

Common Questions About Your Data

Here are the things you're most likely asking before you open an account or make your first deposit through bKash, Nagad or Rocket — from what we store to how you can change it, and who to contact when something looks off.

We collect your mobile number, a working email if you provide one, and basic device details, plus the wallet reference generated when you deposit through bKash, Nagad or Rocket.

We only share what's needed to confirm a transfer with the payment provider itself; we don't sell your wallet details or transaction history to outside marketing parties.

Yes — you can request deletion of inactive account data through support, though we may keep certain transaction records for as long as local reporting duties require.

We use cookies mainly to keep you logged in across sessions and remember display settings; most browsers let you clear or block them, though some account features may work differently after that.

Verification documents are stored for the purpose of confirming your identity and wallet ownership, accessed only by staff handling your specific withdrawal request, and removed once no longer needed.

Reach out through live chat or email support right away with details of your concern, and we'll look into the account activity and respond with what we found and any next step.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.